first matka

first matka App support

Contact
+91 4753455293

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The first matka:

Q1: How to log in after installing the first matka?

To log in, open the app and enter your registered mobile number. Then, verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To resolve this issue, check your internet connection for a strong signal, then click on send OTP and wait for the code to arrive. If the OTP doesn't arrive within the time limit, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help expedite the account update process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version from the app store, and you'll be able to log in and play without any problems. This should ensure a smooth gaming experience.

Most Asked Questions Related To Withdraw In The first matka:

Q1: What is the minimum withdrawal amount in the first matka?

In this app, users can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are limited to the money earned from gaming activities and do not include bonus amounts. Users cannot withdraw bonus funds earned through the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This delay in payment can occur despite the overall efficiency of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned in gaming can only be used within the platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This allows you to use the bonus for gameplay, but withdraw any subsequent winnings.

Q5: Withdraw failed, money did not come, what should I do?

To resolve any issues with your withdrawal request, check your transaction history in the settings. If you still encounter problems, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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